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    <title>Results for "Customer services."</title>
    <description>Showing 1 - 18 results of 18</description>
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      <title>The discipline of market leaders : choose your customers, narrow your focus, dominate your markets</title>
      <pubDate>Sun, 01 Jan 1995 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/102837</link>
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      <author>Treacy, Michael</author>
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      <dc:date>1995</dc:date>
      <dc:creator>Treacy, Michael</dc:creator>
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      <title>Fish! :a remarkable way to boost morale and improve results</title>
      <pubDate>Sat, 01 Jan 2000 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/146044</link>
      <guid>https://search.centrecountylibrary.org/Record/146044</guid>
      <author>Lundin, Stephen C., 1941-</author>
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      <dc:date>2000</dc:date>
      <dc:creator>Lundin, Stephen C., 1941-</dc:creator>
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      <title>The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization</title>
      <pubDate>Sat, 01 Jan 2005 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/196022</link>
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      <author>Spector, Robert, 1947-</author>
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      <dc:date>2005</dc:date>
      <dc:creator>Spector, Robert, 1947-</dc:creator>
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      <title>How Toyota became #1 : leadership lessons from the world's greatest car company</title>
      <pubDate>Mon, 01 Jan 2007 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/215806</link>
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      <author>Magee, David, 1965-</author>
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      <dc:date>2007</dc:date>
      <dc:creator>Magee, David, 1965-</dc:creator>
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      <title>The innovator's dilemma : when new technologies cause great firms to fail</title>
      <pubDate>Sat, 01 Jan 2000 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/235531</link>
      <guid>https://search.centrecountylibrary.org/Record/235531</guid>
      <author>Christensen, Clayton M.</author>
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      <dc:date>2000</dc:date>
      <dc:creator>Christensen, Clayton M.</dc:creator>
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      <title>Be our guest : perfecting the art of customer service</title>
      <pubDate>Mon, 01 Jan 2001 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/280732</link>
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      <dc:date>2001</dc:date>
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      <title>The customer rules : the 39 essential rules for delivering sensational service</title>
      <pubDate>Tue, 01 Jan 2013 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/343778</link>
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      <author>Cockerell, Lee</author>
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      <dc:date>2013</dc:date>
      <dc:creator>Cockerell, Lee</dc:creator>
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      <title>The customer service survival kit what to say to defuse even the worst customer service situations</title>
      <pubDate>Tue, 01 Jan 2013 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/344862</link>
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      <author>Gallagher, Richard S.</author>
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      <dc:date>2013</dc:date>
      <dc:creator>Gallagher, Richard S.</dc:creator>
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      <title>High-tech, high-touch customer service inspire timeless loyalty in the demanding new world of social commerce</title>
      <pubDate>Tue, 01 Jan 2013 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/347826</link>
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      <author>Solomon, Micah</author>
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      <dc:date>2013</dc:date>
      <dc:creator>Solomon, Micah</dc:creator>
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      <title>High-tech, high-touch customer service inspire timeless loyalty in the demanding new world of social commerce</title>
      <pubDate>Sun, 01 Jan 2012 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/348535</link>
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      <author>Solomon, Micah</author>
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      <dc:date>2012</dc:date>
      <dc:creator>Solomon, Micah</dc:creator>
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      <title>Be our guest : perfecting the art of customer service</title>
      <pubDate>Sat, 01 Jan 2011 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/351040</link>
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      <dc:date>2011</dc:date>
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      <title>Value proposition design : how to create products and services customers want</title>
      <pubDate>Wed, 01 Jan 2014 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/382926</link>
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      <author>Osterwalder, Alexander</author>
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      <dc:date>2014</dc:date>
      <dc:creator>Osterwalder, Alexander</dc:creator>
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      <title>What customers crave : how to create relevant and memorable experiences at every touchpoint</title>
      <pubDate>Sun, 01 Jan 2017 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/394331</link>
      <guid>https://search.centrecountylibrary.org/Record/394331</guid>
      <author>Webb, Nicholas J., 1958-</author>
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      <dc:date>2017</dc:date>
      <dc:creator>Webb, Nicholas J., 1958-</dc:creator>
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      <title>Seven kinds of people you find in bookshops</title>
      <pubDate>Wed, 01 Jan 2020 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/455332</link>
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      <author>Bythell, Shaun</author>
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      <dc:date>2020</dc:date>
      <dc:creator>Bythell, Shaun</dc:creator>
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      <title>The Disney way : harnessing the management secrets of Disney in your company</title>
      <pubDate>Fri, 01 Jan 2016 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/474229</link>
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      <author>Capodagli, Bill, 1948-</author>
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      <dc:date>2016</dc:date>
      <dc:creator>Capodagli, Bill, 1948-</dc:creator>
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      <title>Unreasonable hospitality : the remarkable power of giving people more than they expect</title>
      <pubDate>Sat, 01 Jan 2022 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/482814</link>
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      <author>Guidara, Will</author>
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      <dc:date>2022</dc:date>
      <dc:creator>Guidara, Will</dc:creator>
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      <title>Delivering the wow : culture as catalyst for lasting success</title>
      <pubDate>Wed, 01 Jan 2025 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/513802</link>
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      <author>Fain, Richard</author>
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      <dc:date>2025</dc:date>
      <dc:creator>Fain, Richard</dc:creator>
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      <title>Call me maybe : a novel</title>
      <pubDate>Thu, 01 Jan 2026 17:15:57 -0500</pubDate>
      <link>https://search.centrecountylibrary.org/Record/519546</link>
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      <author>Bastone, Cara</author>
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      <dc:date>2026</dc:date>
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