Record Citations

APA (7th ed.) Citation
Perlow, L. A. (2003). When you say yes but mean no: How silencing conflict wrecks relationships and companies, and what you can do about it. Crown Business.
Chicago Style (17th ed.) Citation
Perlow, Leslie A. When You Say Yes but Mean No: How Silencing Conflict Wrecks Relationships and Companies, and What You Can Do About It. New York: Crown Business, 2003.
MLA (9th ed.) Citation
Perlow, Leslie A. When You Say Yes but Mean No: How Silencing Conflict Wrecks Relationships and Companies, and What You Can Do About It. Crown Business, 2003.
Warning: These citations may not always be 100% accurate.