Search Results - AMACOM Books,

The customer service survival kit what to say to defuse even the worst customer service situations by Gallagher, Richard S.

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Intelligent leadership what you need to know to unlock your full potential by Mattone, John

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Personality power discover your unique profile--and unlock your potential for breakthrough success by Zichy, Shoya

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Delight your customers 7 simple ways to raise your customer service from ordinary to extraordinary by Curtin, Steve

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High-tech, high-touch customer service inspire timeless loyalty in the demanding new world of social commerce by Solomon, Micah

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Managing knock your socks off service by Bell, Chip R.

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The power of strategy innovation a new way of linking creativity and strategic planning to discover great business opportunities by Johnston Jr., Robert E.

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