Dealing with difficult people

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Bibliographic Details
Main Author: Osborne, Christina
Format: Books Print Book
Language:English
Published: New York : Dorling Kindersley, 2002.
Series:Essential managers
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LEADER 00000cam a22000008a 4500
001 Bib 121322
003 DLC
005 20160120144900.0
008 011031s2002 nyu 001 0 eng
010 |a  2001055343 
020 |a 0789484129 (pbk) 
040 |a DLC  |c DLC 
042 |a pcc 
050 0 0 |a HF5549.5.E42  |b O82 2002 
082 0 0 |a 658.3/045  |2 21 
092 0 |a 658.3  |b Os 
100 1 |a Osborne, Christina. 
245 1 0 |a Dealing with difficult people /  |c Christina Osborne. 
260 |a New York :  |b Dorling Kindersley,  |c 2002. 
300 |a 72 p. ;  |c 18 cm. 
440 0 |a Essential managers 
500 |a Includes index. 
650 0 |a Problem employees. 
650 0 |a Employees  |x Counseling of. 
650 0 |a Personnel management. 
650 0 |a Supervision of employees. 
650 0 |a Conflict management. 
650 0 |a Customer relations. 
650 0 |a Interpersonal relations. 
650 0 |a Conflict management. 
949 |a CCL  |b CadNF  |c 658.3 Os  |d i  |e 39241501734136  |f 296550  |g ddc  |i trade pbk  |j 04/17/2002 
999 |a 238726