Stay out of court! the small business guide to preventing disputes and avoiding lawsuit hell

Main Author: Caffey, Andrew A.
Format: Books Print Book
Language: English
Published: [Irvine, Calif.] : Entrepreneur Press, c2005.
Subjects:
Table of Contents:
  • Welcome to lawsuit hell - Why is it so damn hot in here? - This is not your father's lawsuit - The 21st Century malady: we're all victims, every pitiful one of us - Waiting for tort reform - Yes, something CAN be done now! - Conflict resolution skills: laying the groundwork to avoid costly disputes - Six conflict resolution techniques that improve relationships - Communication to avoid lawsuits - Essential negotiation skills - The court avoidance tools at your command - Using the power of contract to stay out of court! - Using the power of notice: in-your-face fine print - Controlling employment disputes with internal corporate programs - Controlling the escalating dispute - Alternate dispute resolution (ADR) tools - Mediation: the greatest dispute resolution tool ever invented - Arbitration - Mini trials and other creative techniques - ADR organizations that can help - The mindset key: establishing an ethic of accountability - The victim's mindset and other enemies of dispute resolution - Preparing the way out - Other corporate tools for accountability in dispute resolution - Making the lawsuit go away - The role and mindset of litigating attorneys - Cost/benefit settlement analysis - The value of early intervention - Negotiating a final resolution - Creating the settlement agreement - Conclusion: the perfect storn