People skills how to assert yourself, listen to others, and resolve conflicts

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Bibliographic Details
Main Author: Bolton, Robert
Format: Books Print Book
Language:English
Published: New York : Simon & Schuster, 1986.
Edition:1st Touchstone ed.
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Description
Item Description:"A Touchstone book."
Originally published: Englewood Cliffs, N.J. : Prentice-Hall, c1979. (A Spectrum book)
Physical Description:xv, 300 p. : ill. ; 21 cm.
Bibliography:Includes bibliographical references (p. 280-295) and index.
ISBN:067162248X :
Author Notes:Robert Bolton, Ph.D., is president of Ridge Consultants in Cazenovia, New York, a firm that specializes in improving human performance and communication skills.