Managing knock your socks off service

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Bibliographic Details
Main Author: Bell, Chip R.
Format: Downloads eBook Books eBook
Language:English
Published: New York : AMACOM Books, 2013.
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Online Access:Go to Downloadable eBook Here.
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Description
Item Description:Adobe EPUB eBook.
Physical Description:1 online resource.
Format:Adobe Digital Editions
ISBN:9780814432051
Author Notes:Ron Zemke is senior editor of Training magazine and author or co-author of 23 books, including the bestselling Knock Your Socks Off Service series, Knock Your Socks Off Selling, and Service America! His work with organizations such as Ford Motor company, Microsoft, and Wendy's International bring him face-to-face with the pressures of the cross-generational workforce. He lives in Minneapolis.

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