Record Citations
APA (7th ed.) Citation
Cockerell, L. (2013). The customer rules: The 39 essential rules for delivering sensational service.
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Chicago Style (17th ed.) Citation
Cockerell, Lee. The Customer Rules: The 39 Essential Rules for Delivering Sensational Service. 2013.
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MLA (9th ed.) Citation
Cockerell, Lee. The Customer Rules: The 39 Essential Rules for Delivering Sensational Service. 2013.
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Warning: These citations may not always be 100% accurate.
