The customer rules the 39 essential rules for delivering sensational service

The former EVP of Walt Disney World shares indispensible Rules for serving customers with consistency, efficiency, creativity, sincerity, and excellence. Lee Cockerell knows that success in business -- any business - depends upon winning and keeping customers. In 39 digestible, bite-sized chapters,...

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Main Author: Cockerell, Lee.
Format: Downloads eBook Books eBook
Language: English
Published: 2013.
Online Access: Go to Downloadable eBook Here.

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