What customers crave how to create relevant and memorable experiences at every touchpoint
" Think you know your customers? Think again. The best companies in the world discover what their customers desire-and then deliver it in memorable and deeply human experiences. How well do you know your customers? What Customers Crave examines how the hyper-connected economy is radically chang...
| Main Author: | Webb, Nicholas J., 1958- (Author) |
|---|---|
| Format: | Books Print Book |
| Language: | English |
| Published: |
New York, NY :
AMACOM,
[2017]
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| Subjects: |