The Nordstrom way to customer service excellence a handbook for implementing great service in your organization
Saved in:
Main Author: | Spector, Robert, 1947- |
---|---|
Other Authors: | McCarthy, Patrick D. |
Format: | Books Print Book |
Language: | English |
Published: |
Hoboken, N.J. :
John Wiley & Sons,
c2005.
|
Subjects: |
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