How to start a home-based housecleaning business

From the Publisher: Everything you need to know to run a successful housecleaning business from your home Have you ever thought about starting your own home-based house-cleaning business? Have you been hesitant to put your plans into action? This comprehensive guide contains all the necessary tools...

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Main Author: Jorstad, Laura.
Other Authors: Morse, Melinda.
Format: Books Print Book
Language: English
Published: Guilford, Conn. : Globe Pequot Press, Ã2009.
Edition: 3rd ed.
Series: Home-based business series.
Subjects:
Table of Contents:
  • Acknowledgments
  • Introduction: Why a home-based business?
  • 1: Considering A Home-based Housecleaning Business
  • Staring a business: the reality
  • Is a home-based housecleaning business right for you?
  • 2: Getting Started: The Legalities
  • What kind of business am I?
  • Choosing and registering a name for your company
  • Applying for a business license
  • Setting up a business bank account
  • 3: Getting Started II: Getting Your Business Off The Ground
  • Setting fees
  • Getting the first client or two
  • How to get a business logo
  • 4: How To Plan And Develop A Service Manual
  • Presentation
  • Cover page
  • Mission statement
  • Consultation
  • Clientele
  • Services
  • Confidentiality and security
  • Client mailing list
  • Safety
  • Rates
  • Scheduling
  • Cancellations
  • Billing and payments
  • Contract renewal
  • Community and charitable causes
  • General information
  • Room plans
  • Sample service manual
  • 5: How To Screen Clients
  • By telephone
  • In person
  • Just say no
  • Follow through
  • 6: Cleaning
  • Well-stocked cleaner
  • Cleaning play-by-play
  • Stains
  • Safe transport of cleaning products
  • Scheduling
  • Taking care of yourself
  • 7: Green Housecleaner
  • What is green?
  • Why green?
  • Getting started
  • What's in your cleaning bucket?
  • Green tools
  • Green cleaning resources
  • 8: Understanding And Serving Customers
  • Five essential elements of customer services
  • Housecleaners and pets
  • 9: Setting Up The Home Office
  • Basic equipment
  • Privacy
  • 10: Record Keeping
  • Cash or accrual?
  • Business checkbook
  • Mileage records
  • Income records
  • Expense records
  • Monthly net income statement
  • Client records
  • Invoicing
  • 11: Taxes
  • Deductions for the home-based business
  • Deductions for the housecleaning business
  • 12: Insurance And Bonding
  • Liability insurance
  • Bonding
  • 13: Marketing
  • Internet
  • Yellow pages
  • Newspapers
  • Flyers
  • Business cards
  • Magnetic car signs
  • Networking
  • Word of mouth
  • Funding-raising and community outreach
  • 14: When Bad Things Happen To Good Housecleaners
  • Inappropriate behavior
  • First aid
  • 15: Future
  • Becoming an employer
  • Becoming a specialist
  • Appendix 1: Checklist of start-up requirements
  • Appendix 2: Resources
  • Where to get your business questions answered
  • Where to get your housecleaning questions answered
  • Green housecleaning
  • Support and sanity for entrepreneurs
  • Appendix 3: Blank room plans
  • Index
  • About the authors.