Dignity its essential role in resolving conflict

Describes the elements of dignity, how to recognize violations of dignity, and ways to respond to restore broken relationships.

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Bibliographic Details
Main Author: Hicks, Donna (Conflict management consultant) (Author)
Other Authors: Tutu, Desmond (writer of foreword.)
Format: Books Print Book
Language:English
Published: New Haven : Yale University Press, [2011]
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Table of Contents:
  • Introduction : a new model of dignity
  • The ten essential elements of dignity
  • Acceptance of identity
  • Inclusion
  • Safety
  • Acknowledgment
  • Recognition
  • Fairness
  • Benefit of the doubt
  • Understanding
  • Independence
  • Accountability
  • The ten temptations to violate dignity
  • Taking the bait
  • Saving face
  • Shirking responsibility
  • Seeking false dignity
  • Seeking false security
  • Avoiding conflict
  • Being the victim
  • Resisting feedback
  • Blaming and shaming others to deflect your own guilt
  • Engaging in false intimacy and demeaning gossip
  • How to heal relationships with dignity
  • Reconciling with dignity
  • Dignity's promise.