How to listen and how to be heard inclusive conversations at work
"Too often people avoid difficult conversations, but these discussions often need to happen to bring people together so we can all succeed. There's no denying that our workplaces are more diverse than ever. The best employees and leaders know that harnessing the power of these differences...
| Main Author: | Carpenter, Alissa, 1983- (Author) |
|---|---|
| Format: | Books Print Book |
| Language: | English |
| Published: |
Newburyport, MA :
Career Press,
2020.
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| Subjects: |
Table of Contents:
- Acknowledgements
- Introduction
- Part I. The advantages of our differences. Chapter 1. Putting our strengths into action
- Chapter 2. Navigating the multigenerational workforce
- Chapter 3. Having real conversations about diversity, inclusion, and belonging
- Part II. Communication styles matter. Chapter 4. Opening communication, breaking down silos
- Chapter 5. Making the most of in-person meetings
- Chapter 6. Connecting a virtual workforce
- Part III. Change is the only constant. Chapter 7. Breaking through the screen barrier
- Chapter 8. Communicating with intention
- Choosing a medium
- Chapter 9. Mixing up meetings and the power of new spaces
- Part IV. Be comfortable with the uncomfortable. Chapter 10. Working with toxic people
- Chapter 11. Turning down ideas, not people
- Chapter 12. Saying no and setting boundaries
- Part V. The power of relationship building. Chapter 13. Being present, being accessible
- Chapter 14. Going beyond the small talk
- Chapter 15. Buidling a culture of trust
- Chapter 16. Communicating change and embracing it
- Humanizing our workplace pledge
- Notes
- Index.