Crucial conversations tools for talking when stakes are high

"Keep your cool and get the results you want when faced with crucial conversations. This New York Times bestseller and business classic has been fully updated for a world where skilled communication is more important than ever. The book that revolutionized business communications has been updated fo...

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Bibliographic Details

Main Authors:	Grenny, Joseph (Author), Patterson, Kerry, 1946- (Author), McMillan, Ron (Author), Switzler, Al (Author), Gregory, Emily, 1975- (Author)
Format:	Books Print Book
Language:	English
Published:	New York : McGraw Hill, [2022]
Edition:	Third edition.
Subjects:	Interpersonal communication. Interpersonal relations.
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