Just listen discover the secret to getting through to absolutely anyone

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Bibliographic Details
Main Author: Goulston, Mark
Format: Books Print Book
Language:English
Published: New York : American Management Association, c2010.
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Description
Item Description:Includes index.
Physical Description:xix, 234 p. : ill. ; 24 cm.
ISBN:9780814414033
0814414036
Author Notes:MARK GOULSTON (Los Angeles, CA) is a psychiatrist, business consultant, executive coach, and FBI and police hostage negotiation trainer. A bestselling author whose books include Get Out of Your Own Way and Get Out of Your Own Way at Work , he writes a column on leadership for Fast Company and 'Solve Anything with Dr. Mark' for Tribune Media Services, and is frequently called upon to share his expertise by the media including the Wall Street Journal , Harvard Business Review , Fortune , Newsweek , Time , Reuters , NPR , CNN , Fox News , and the Oprah and TODAY shows."