The Starbucks experience 5 principles for turning ordinary into extraordinary
"The Starbucks Experience contains a robust blend of home-brewed ingenuity and people-driven philosophies that have made Starbucks one of the world's "most admired" companies, according to Fortune magazine. With unique access to Starbucks personnel and resources, Joseph Michelli...
Main Author: | Michelli, Joseph A., 1960- |
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Format: | Books Print Book |
Language: | English |
Published: |
New York :
McGraw-Hill,
c2007.
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Subjects: |
Table of Contents:
- Introduction
- Principle #1- make it your own
- Principle #2- everything matters
- Principle #3- surprise and delight
- Principle #4- embrace resistance
- Principle #5- leave your mark
- A final word.