Making conflict work harnessing the power of disagreement

A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction.

Main Author: Coleman, Peter T., 1959-
Other Authors: Ferguson, Robert, 1955-
Format: Books Print Book
Language: English
Published: Boston : Houghton Mifflin Harcourt, 2014.
Subjects:
Table of Contents:
  • The nature of conflict and power
  • Power-conflict traps
  • Conflict intelligence
  • Pragmatic benevolence
  • Cultivated support
  • Constructive dominance
  • Strategic appeasement
  • Selective autonomy
  • Effective adaptivity
  • Principled rebellion
  • Conclusion.