The truth doesn't have to hurt how to use criticism to strengthen relationships, improve performance, and promote change

"The Truth Doesn't Have to Hurt explains how to turn criticism into a positive force for promoting trust, motivating people, and catalyzing change. It reveals a surprising finding: criticism is perceived as either truth or a personal attack. But when you follow some simple guidelines in delivering y...

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Bibliographic Details
Main Author: Bright, Deborah
Format: Books Print Book
Language:English
Published: New York : American Management Association, [2015]
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Summary:"The Truth Doesn't Have to Hurt explains how to turn criticism into a positive force for promoting trust, motivating people, and catalyzing change. It reveals a surprising finding: criticism is perceived as either truth or a personal attack. But when you follow some simple guidelines in delivering your message, you can remove the hurt and have your words taken as helpful information."--Back cover.
Physical Description:ix, 244 pages : illustrations ; 23 cm
Bibliography:Includes bibliographical references and index.
ISBN:9780814434819
0814434819
Author Notes:Deb Bright, Ed.D., is founder and president of Bright Enterprises, Inc., a consulting firm devoted to enhancing performance. Her roster of clients includes Raytheon, Marriott, Disney, GE, Chase, Morgan Stanley, and other premier organizations. She lives in Tucson, Arizona.