Negotiating the nonnegotiable how to resolve your most emotionally charged conflicts

""A masterpiece--clear, insightful, and practical. Highly recommended!"--William Ury, coauthor of Getting to Yes and author of Getting to Yes with Yourself Find out how to successfully resolve your most emotionally charged conflicts. In this landmark book, world-renowned Harvard negotiation expert D...

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Bibliographic Details
Main Author: Shapiro, Daniel, 1971- (Author)
Format: Books Print Book
Language:English
Published: New York : Viking, 2016.
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Table of Contents:
  • Why this book?
  • The tribes effect. The hidden power of identity ; The dual nature of identity ; A way forward
  • The five lures of the tribal mind. Vertigo ; Repetition compulsion ; Taboos ; Assault on the sacred ; Identity politics
  • Bridging the divide. Integrative dynamics : a four-step method ; Uncover your mythos of identity ; Work through emotional pain ; Build crosscutting connections ; Reconfigure the relationship
  • Reconciling irreconcilable differences. Managing dialectics ; Fostering the spirit of reconciliation.