Treating people well the extraordinary power of civility at work and in life

"A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well."--

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Bibliographic Details
Main Author: Berman, Lea (Author)
Other Authors: Bernard, Jeremy, author, Bush, Laura Welch, 1946- (writer of foreword.)
Format: Books Print Book
Language:English
Published: New York, NY : Scribner, 2018.
Edition:First Scribner hardcover edition.
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003 OCoLC
005 20180508110500.0
008 170407t20182018nyua e b 000 0 eng d
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020 |z 9781501158001  |q (ebook) 
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082 0 4 |a 177/.1  |2 23 
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100 1 |a Berman, Lea,  |e author. 
245 1 0 |a Treating people well :  |b the extraordinary power of civility at work and in life /  |c Lea Berman and Jeremy Bernard ; foreword by Laura Bush. 
250 |a First Scribner hardcover edition. 
264 1 |a New York, NY :  |b Scribner,  |c 2018. 
264 4 |c Ã2018 
300 |a xxiv, 226 pages, 8 unnumbered pages of plates :  |b color illustrations ;  |c 24 cm 
336 |a text  |b txt  |2 rdacontent 
336 |a still image  |b sti  |2 rdacontent 
337 |a unmediated  |b n  |2 rdamedia 
338 |a volume  |b nc  |2 rdacarrier 
520 |a "A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well."--  |c Provided by Publisher. 
504 |a Includes bibliographical references (pages 223-226). 
505 0 |a Foreword / Laura Bush -- Begin with confidence -- Humor and charm, the great equalizers -- The quiet strength of consistency -- Listen first, talk later -- Radiate calm -- Handle conflict diplomatically -- Honesty is the best policy (except when it isn't) -- The gift of loyalty -- Own you mistakes -- Keep smiling, and other ways to deal with difficult people -- Virtual manners -- Details matter -- Conclusion. 
650 0 |a Courtesy. 
650 0 |a Etiquette. 
650 0 |a Conduct of life. 
655 7 |a Anecdotes.  |2 lcgft 
690 0 |a Yudkovitz, Ruthie tribute. 
700 1 |a Bernard, Jeremy,  |c author. 
700 1 |a Bush, Laura Welch,  |d 1946-  |e writer of foreword. 
938 |a Brodart  |b BROD  |n 119568330 
938 |a Baker and Taylor  |b BTCP  |n BK0020557512 
938 |a YBP Library Services  |b YANK  |n 13885649 
994 |a C0  |b PCB 
949 |a schlow  |b SANON  |c 395 BER  |d i  |e 39635103798138  |f 634295  |g ddc  |j 01/25/2018 
999 |a 415101