Treating people well the extraordinary power of civility at work and in life
"A guide to personal and professional empowerment through civility and social skills, written by two White House Social Secretaries who offer an important fundamental message-- everyone is important and everyone deserves to be treated well."--
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| Main Author: | |
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| Other Authors: | , |
| Format: | Books Print Book |
| Language: | English |
| Published: |
New York, NY :
Scribner,
2018.
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| Edition: | First Scribner hardcover edition. |
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Table of Contents:
- Foreword / Laura Bush
- Begin with confidence
- Humor and charm, the great equalizers
- The quiet strength of consistency
- Listen first, talk later
- Radiate calm
- Handle conflict diplomatically
- Honesty is the best policy (except when it isn't)
- The gift of loyalty
- Own you mistakes
- Keep smiling, and other ways to deal with difficult people
- Virtual manners
- Details matter
- Conclusion.
