Library security better communication, safer facilities

Many libraries set up a training program on conflict resolution and workroom security only after a problem patron situation has become unbearable. Albrecht shows that preparedness is an essential part of library security, on the employee level as well as on the administrative level.

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Bibliographic Details
Main Author: Albrecht, Steve, 1963- (Author)
Format: Books Print Book
Language:English
Published: Chicago : ALA Editions, an imprint of the American Library Association, 2015.
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Description
Summary:Many libraries set up a training program on conflict resolution and workroom security only after a problem patron situation has become unbearable. Albrecht shows that preparedness is an essential part of library security, on the employee level as well as on the administrative level.
Physical Description:xv, 165 pages ; 23 cm
Bibliography:Includes bibliographical references (pages 159-160) and index.
ISBN:9780838913307
083891330X
Author Notes:Dr. Steve Albrecht, PHR, CPP, BCC, is board certified in HR, security management, and employee coaching. In 1994, he co-wrote Ticking Bombs , one of the first business books on workplace violence. He holds a doctorate in Business Administration, an M.A. in Security Management, a B.S. in Psychology, and a B.A. in English. He worked for the San Diego Police Department from 1984 to 1999 and is the author of 15 books on business, workplace security, and criminal justice topics, including Library Security: Better Communication, Safer Facilities (ALA Editions, 2015).