Sorry, sorry, sorry the case for good apologies

"It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies-excuse-laden, victim blame-y, weaselly statements-often go viral instantaneously, whether they're from a c...

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Main Authors: Ingall, Marjorie (Author), McCarthy, Susan (Author)
Format: Books Print Book
Language: English
Published: New York, NY : Gallery Books, an imprint of Simon & Schuster, Inc., 2023.
Edition: First Gallery Books hardcover edition.
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