Sorry, sorry, sorry the case for good apologies
"It's a truth universally acknowledged that terrible apologies are the worst. We've all been on the receiving end, and oh, how they make us seethe. Horrible public apologies-excuse-laden, victim blame-y, weaselly statements-often go viral instantaneously, whether they're from a celebrity, a politici...
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| Main Authors: | , |
|---|---|
| Format: | Books Print Book |
| Language: | English |
| Published: |
New York, NY :
Gallery Books, an imprint of Simon & Schuster, Inc.,
2023.
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| Edition: | First Gallery Books hardcover edition. |
| Subjects: | |
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Table of Contents:
- The importance of apologies, good and bad
- Six simple steps to getting it right
- Sorry if, sorry but, sorry you: things not to say
- Blame it on the brain: the science of why we say such dumb stuff
- "I'm sorry I chased you with a booger": teaching children to apologize
- "Sorry, our policy is that we are never at fault": the odiousness that is corporate
- The government feels sad about how that all went down: how political apologies get made
- How to accept an apology and how to forgive... and when to do neither
- "What I said on my private island was taken out of context": an evisceration of celebrity apologies
- Girl, stop apologizing, or maybe don't, ugh, it's complicated: gender, race, and power
- Let the moment last, let the ripples widen.
