Assessing service quality satisfying the expectations of library customers
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| Main Author: | |
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| Other Authors: | |
| Format: | Books Print Book |
| Language: | English |
| Published: |
Chicago :
American Library Association,
1998.
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| Subjects: | |
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| Physical Description: | p. cm. |
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| Bibliography: | Includes bibliographical references (p. ) and index. |
| ISBN: | 0838934897 (alk. paper) |
