Enchantment the art of changing hearts, minds, and actions

Guy Kawasaki's acclaimed books have established him as the entrepreneur's entrepreneur. Now he turns to the mystery of influence, and offers a new take on this key force that drives any successful business or personal interaction. This book's fundamental message is that in any transaction the goal i...

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Bibliographic Details
Main Author: Kawasaki, Guy, 1954-
Format: Books Print Book
Language:English
Published: New York : Portfolio/Penguin, 2011.
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003 OCoLC
005 20110421145700.0
008 101029s2011 nyua b 001 0 eng
010 |a  2010046009 
020 |a 9781591843795 
020 |a 1591843790 
035 |a (OCoLC)635459572 
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050 0 0 |a HD30.3  |b .K38 2011 
082 0 0 |a 658.8001/9  |2 22 
100 1 |a Kawasaki, Guy,  |d 1954- 
245 1 0 |a Enchantment :  |b the art of changing hearts, minds, and actions /  |c Guy Kawasaki. 
260 |a New York :  |b Portfolio/Penguin,  |c 2011. 
300 |a xxiii, 211 p. :  |b ill. ;  |c 22 cm. 
520 |a Guy Kawasaki's acclaimed books have established him as the entrepreneur's entrepreneur. Now he turns to the mystery of influence, and offers a new take on this key force that drives any successful business or personal interaction. This book's fundamental message is that in any transaction the goal is not to get your own way, but to bring about a voluntary, enduring, and delightful change of heart in other people, by working with and through them and enlisting their own goals and desires. It's enchantment that enables us to maneuver through difficult decisions, break people's entrenched habits, defy the wisdom of crowds, and get colleagues to work for long-term goals. Kawasaki's advice includes: how to achieve rapport, credibility, and trust; how to help people enchant themselves; how to overcome resistance; how to enchant your employees--and your boss; and how to resist enchantment.--From publisher description. 
504 |a Includes bibliographical references and index. 
505 0 |a Introduction -- Why enchantment? -- How to achieve likability -- How to achieve trustworthiness -- How to prepare -- How to launch -- How to overcome resistance -- How to make enchantment endure -- How to use push technology -- How to use pull technology -- How to enchant your employees -- How to enchant your boss -- How to resist enchantment -- Conclusion. 
650 0 |a Persuasion (Psychology) in organizations. 
650 0 |a Persuasion (Psychology) 
650 0 |a Influence (Psychology) 
650 0 |a Marketing  |x Psychological aspects. 
650 0 |a Management  |x Psychological aspects. 
938 |a Baker and Taylor  |b BTCP  |n BK0009019867 
938 |a YBP Library Services  |b YANK  |n 3493596 
938 |a Blackwell Book Service  |b BBUS  |n 3493596 
994 |a C0  |b PCB 
949 |a schlow  |b SANON  |c 658.8001 KAW  |d i  |e 39635102800191  |f 467721  |g ddc  |j 04/12/2011 
999 |a 318327