Trade-off why some things catch on, and others don't

" A new way to understand what works in the marketplace of products and ideas, and why we buy. . . . Why did the RAZR ultimately ruin Motorola? Why does Wal-Mart dominate rural and suburban areas but falter in large cities? Why did Starbucks stumble just when it seemed unstoppable? The answer lies i...

Full description

Saved in:
Bibliographic Details
Main Author: Maney, Kevin, 1960-
Format: Books Print Book
Language:English
Published: New York : Broadway Books, c2010.
Edition:1st pbk. ed.
Subjects:
Tags: Add Tag
No Tags, Be the first to tag this record!

MARC

LEADER 00000cam a22000004a 4500
001 ocn697977751
003 OCoLC
005 20160809095700.0
008 110120s2010 nyu b 001 0 eng
010 |a  2010525382 
020 |a 9780385525954 (pbk.) 
020 |a 0385525958 (pbk.) 
035 |a (OCoLC)697977751 
040 |a DLC  |b eng  |c DLC  |d BDX  |d OCLCF  |d OCLCO  |d PCB 
050 0 0 |a HC79.T4  |b M3474 2010 
082 0 0 |a 338/.064  |2 22 
100 1 |a Maney, Kevin,  |d 1960- 
245 1 0 |a Trade-off :  |b why some things catch on, and others don't /  |c Kevin Maney. 
250 |a 1st pbk. ed. 
260 |a New York :  |b Broadway Books,  |c c2010. 
300 |a xvii, 217 p. ;  |c 21 cm. 
500 |a "Originally published in hardcover in slightly different form in the United States by Broadway Books, an imprint of the Crown Publishing Group, a division of Random House, Inc., New York, in 2009"--Verso of t.p. 
504 |a Includes bibliographical references and index. 
520 0 |a " A new way to understand what works in the marketplace of products and ideas, and why we buy. . . . Why did the RAZR ultimately ruin Motorola? Why does Wal-Mart dominate rural and suburban areas but falter in large cities? Why did Starbucks stumble just when it seemed unstoppable? The answer lies in the ever-present tension between fidelity (the quality of a consumer's experience) and convenience (the ease of getting and paying for a product). InTrade-Off, Kevin Maney shows how these conflicting forces determine the success, or failure, of new products and services in the marketplace. He shows that almost every decision we make as consumers involves a trade-off between fidelity and convenience -- between the products we love and the products we need. Rock stars sell out concerts because the experience is high in fidelity- -- it can't be replicated in any other way, and because of that, we are willing to suffer inconvenience for the experience. In contrast, a downloaded MP3 of a song is low in fidelity, but consumers buy music online because it's superconvenient. Products that are at one extreme or the other -- those that are high in fidelity or high in convenience -- -tend to be successful. The things that fall into the middle- -- products or services that have moderate fidelity and convenience- -- fail to win an enthusiastic audience. Using examples from Amazon and Disney to People Express and the invention of the ATM, Maney demonstrates that the most successful companies skew their offerings to either one extreme or the other- -- fidelity or convenience- -- in shaping products and building brands. 
650 0 |a Technological innovations  |x Economic aspects  |x History. 
938 |a Brodart  |b BROD  |n 11242868  |c $15.00 
994 |a C0  |b PCB 
949 |a schlow  |b SANON  |c 338.064 MAN  |d i  |e 39635103462657  |f 582120  |g ddc  |j 09/10/2015 
999 |a 379521