Setting the table the transforming power of hospitality in business
A New York restaurateur shares anecdotes of his experiences as the co-owner of eleven establishments in one of the world's most competitive arenas, discussing the lessons he has learned about innovative business practices, team building, and customer service. The author started Union Square Cafe whe...
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| Main Author: | |
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| Format: | Books Print Book |
| Language: | English |
| Published: |
New York :
HarperCollinsPublishers,
Ã2006.
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| Edition: | 1st ed. |
| Subjects: | |
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Table of Contents:
- The first course
- In business
- The restaurant takes root
- Turning over the rocks
- Who ever wrote the rule ...?
- No turning back
- The 51 percent solution
- Broadcasting the message, tuning in the feedback
- Constant, gentle pressure
- The road to success is paved with mistakes well handled
- The virtuous cycle of enlightened hospitality
- Context, context, context
- The art of hospitality.
