Creating policies for results from chaos to clarity
"Covering governance and organizational structure, management policies, and services relating to customers, circulation, information, and groups, this comprehensive how-to addresses each major library area. Follow these guidelines to: create sound and legally defensible policies; customize policies...
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| Format: | Books Print Book |
| Language: | English |
| Published: |
Chicago :
American Library Association,
2003.
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| Series: | PLA results series.
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| Summary: | "Covering governance and organizational structure, management policies, and services relating to customers, circulation, information, and groups, this comprehensive how-to addresses each major library area. Follow these guidelines to: create sound and legally defensible policies; customize policies appropriate to your library's specific mission, customers, and size using proven work forms; serve customers more effectively by updating, clarifying, and communicating new and revised policies; address needs of a changing customer base; create guidance and contingency plans for emergencies; and add details and enforcement procedures for as many situations as possible."--Page 4 of cover. |
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| Physical Description: | xv, 232 pages ; 28 cm. |
| Bibliography: | Includes bibliographical references and index. |
| ISBN: | 0838935354 9780838935354 |
