Creating policies for results from chaos to clarity
"Covering governance and organizational structure, management policies, and services relating to customers, circulation, information, and groups, this comprehensive how-to addresses each major library area. Follow these guidelines to: create sound and legally defensible policies; customize poli...
| Main Author: | Nelson, Sandra S. |
|---|---|
| Corporate Authors: | Public Library Association. |
| Other Authors: | Garcia, June. |
| Format: | Books Print Book |
| Language: | English |
| Published: |
Chicago :
American Library Association,
2003.
|
| Series: |
PLA results series.
|
| Subjects: |
| Summary: |
"Covering governance and organizational structure, management policies, and services relating to customers, circulation, information, and groups, this comprehensive how-to addresses each major library area. Follow these guidelines to: create sound and legally defensible policies; customize policies appropriate to your library's specific mission, customers, and size using proven work forms; serve customers more effectively by updating, clarifying, and communicating new and revised policies; address needs of a changing customer base; create guidance and contingency plans for emergencies; and add details and enforcement procedures for as many situations as possible."--Page 4 of cover. |
|---|---|
| Physical Description: |
xv, 232 pages ; 28 cm. |
| Bibliography: |
Includes bibliographical references and index. |
| ISBN: |
0838935354 9780838935354 |