Creating policies for results from chaos to clarity
"Covering governance and organizational structure, management policies, and services relating to customers, circulation, information, and groups, this comprehensive how-to addresses each major library area. Follow these guidelines to: create sound and legally defensible policies; customize policies...
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| Main Author: | |
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| Corporate Author: | |
| Other Authors: | |
| Format: | Books Print Book |
| Language: | English |
| Published: |
Chicago :
American Library Association,
2003.
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| Series: | PLA results series.
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| LEADER | 00000cam a2200000 a 4500 | ||
|---|---|---|---|
| 001 | ocm51977868 | ||
| 003 | OCoLC | ||
| 005 | 20240202111100.0 | ||
| 008 | 030322s2003 ilu b 001 0 eng | ||
| 010 | |a 2003006971 | ||
| 020 | |a 0838935354 |q (pbk. ; |q alk. paper) | ||
| 020 | |a 9780838935354 |q (pbk. ; |q alk. paper) | ||
| 035 | |a (OCoLC)51977868 | ||
| 040 | |a DLC |b eng |c DLC |d MUQ |d BAKER |d BTCTA |d YDXCP |d VLB |d ZJI |d IGP |d OCLCQ |d BDX |d OCLCF |d OCLCQ |d OCLCO |d OCLCQ |d AL5ON |d OCLCQ |d MWB |d OCLCQ |d TXJAS |d OCLCQ |d AU@ |d OCLCQ |d OCLCO |d OCLCL |d PCB | ||
| 043 | |a n-us--- | ||
| 050 | 0 | 0 | |a Z678 |b .N445 2003 |
| 082 | 0 | 0 | |a 025.1/974 |2 21 |
| 100 | 1 | |a Nelson, Sandra S. | |
| 245 | 1 | 0 | |a Creating policies for results : |b from chaos to clarity / |c Sandra Nelson and June Garcia for the Public Library Association. |
| 260 | |a Chicago : |b American Library Association, |c 2003. | ||
| 300 | |a xv, 232 pages ; |c 28 cm. | ||
| 336 | |a text |b txt |2 rdacontent | ||
| 337 | |a unmediated |b n |2 rdamedia | ||
| 338 | |a volume |b nc |2 rdacarrier | ||
| 490 | 1 | |a PLA results series | |
| 504 | |a Includes bibliographical references and index. | ||
| 505 | 0 | |a Figures -- Issues: Functions of library policies, legal support -- Inventory: Purpose & design of a policy audit inventory -- Policy audit assessment -- Policy development -- Policy implementation -- POLICY DEVELOPMENT TEMPLATES: Governance and organizational structure; Staff Association activities -- MANAGEMENT POLICIES: Confidentiality of library records; Statistics; Petty cash; Fund-raising and donations; Reconsideration of library materials; Building maintenance; Emergencies and disasters; Meeting room use; Exhibits and displays; Bulletin boards; Distribution of nonlibrary materials; Staff committees and staff task forces; Inclement weather and closing; Customer service; Customer behavior; Unattended children; CIRCULATION SERVICES: Library cards for residents -- ... for nonresidents -- Loan periods and loan limits -- Renewals -- Reserves -- Claims returned or never had -- Lost or damaged materials -- Fines and fees -- Borrowing materials by staff information services -- Priorities for reference service -- ILL -- Internet use -- Use of library computers -- GROUP SERVICES: Library programs -- Co-sponsored programs in the library -- Community presentations -- Special events -- Tours -- Computer training for the public -- INSTRUCTIONS AND WORKFORMS: Contents of library policy manual -- Other policy statements, regulations, procedures, and guidelines -- Policy audit inventory log -- Policy audit inventory results -- Defining policy elements -- Evaluation criteria -- Policy element review summary -- Policy revision and development summary -- Master schedule -- Glossary of policy terms. | |
| 520 | |a "Covering governance and organizational structure, management policies, and services relating to customers, circulation, information, and groups, this comprehensive how-to addresses each major library area. Follow these guidelines to: create sound and legally defensible policies; customize policies appropriate to your library's specific mission, customers, and size using proven work forms; serve customers more effectively by updating, clarifying, and communicating new and revised policies; address needs of a changing customer base; create guidance and contingency plans for emergencies; and add details and enforcement procedures for as many situations as possible."--Page 4 of cover. | ||
| 650 | 0 | |a Public libraries |x Administration. | |
| 650 | 0 | |a Library rules and regulations. | |
| 650 | 0 | |a Public libraries |z United States |x Administration. | |
| 650 | 0 | |a Library rules and regulations |z United States. | |
| 700 | 1 | |a Garcia, June. | |
| 710 | 2 | |a Public Library Association. | |
| 830 | 0 | |a PLA results series. | |
| 994 | |a C0 |b PCB | ||
| 949 | |a CCL |b CadRPro |c 025.1974 Ne |d i |e 39241503800968 |f 764517 |g ddc |i Professional Collection |j 02/07/2024 | ||
| 999 | |a 487430 | ||
