Thanks for the feedback the science and art of receiving feedback well (even when it is off base, unfair, poorly delivered, and frankly, you're not in the mood)

"The bestselling authors of the classic Difficult Conversations teach us how to turn evaluations, advice, criticisms, and coaching into productive listening and learning We swim in an ocean of feedback. Bosses, colleagues, customers-but also family, friends, and in-laws-they all have "suggestions" f...

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Bibliographic Details

Main Author:	Stone, Douglas, 1958-
Other Authors:	Heen, Sheila
Format:	Books Print Book
Language:	English
Published:	New York, New York : Viking, [2014]
Subjects:	Feedback (Psychology) Interpersonal communication.
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