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The art of the sale : learning from the masters about the business of life
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Instant income; strategies that bring in the cash for small businesses, innovative employees, and occasional entrepreneurs
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The selling from home sourcebook
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The referral engine : teaching your business to market itself
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7L : the seven levels of communication : go from relationships to referrals
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How to become a rainmaker : (the people who get and keep customers)
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Hug your customers : the proven way to personalize sales and achieve astounding results
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Monster loyalty : how Lady Gaga turns followers into fanatics
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Going social : excite customers, generate buzz, and energize your brand with the power of social media
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Selling online 2.0 : migrating from eBay to Amazon, Craigslist, and your own e-commerce website
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The customer rules : the 39 essential rules for delivering sensational service
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Selling online
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The customer rules : the 39 essential rules for delivering sensational service
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What customers crave : how to create relevant and memorable experiences at every touchpoint
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The zen of social media marketing : an easier way to build credibility, generate buzz, and increase revenue
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Satisfied customers tell three friends, angry customers tell 3,000 : running a business in today's consumer driven world
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Unreasonable hospitality : the remarkable power of giving people more than they expect
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The complete idiot's guide to starting an eBay business
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The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization
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Zero to 100,000 : social media tips and tricks for small businesses
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Secondhand : travels in the new global garage sale
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If you're not first, you're last : sales strategies to dominate your market and beat your competition
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No B.S. grassroots marketing : the ultimate no holds barred take no prisoners guide to growing sales and profits of local small businesses
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The marketing of evil : how radicals, elitists, and pseudo-experts sell us corruption disguised as freedom
