When you say yes but mean no how silencing conflict wrecks relationships and companies, and what you can do about it

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Bibliographic Details
Main Author: Perlow, Leslie A., 1967-
Format: Books Print Book
Language:English
Published: New York : Crown Business, c2003.
Edition:1st ed.
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Description
Physical Description:ix, 254 p. ; 22 cm.
Bibliography:Includes bibliographical references (p. 201-238) and index.
ISBN:1400046009
Author Notes:Leslie A. Perlow is an associate professor at Harvard Business School. She received her Ph.D. from MIT