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High-tech, high-touch customer service inspire timeless loyalty in the demanding new world of social commerce
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The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization
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The customer service survival kit what to say to defuse even the worst customer service situations
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The customer rules : the 39 essential rules for delivering sensational service
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Start your own senior services business : adult day-care, relocation service, home-care, transportation service, concierge, travel service and more
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Funeral and memorial service readings, poems, and tributes
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What customers crave : how to create relevant and memorable experiences at every touchpoint
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Entrepreneur magazine's Child-care service
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The global etiquette guide to Mexico and Latin America :everything you need to know for business and travel success
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MORE: Minnesota opportunites for reference excellence, 1994 : reference manual and correspondence course
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How to open & operate a financially successful child care service, with companion CD-ROM
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The Disney way : harnessing the management secrets of Disney in your company
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The highly sensitive child : helping our children thrive when the world overwhelms them
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Survival medicine & first aid : the leading prepper's guide to survive medical emergencies in tough survival situations
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Be our guest : perfecting the art of customer service
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Be our guest : perfecting the art of customer service
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Fish! :a remarkable way to boost morale and improve results
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Life after the military : a handbook for transitioning veterans
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Chilton Ford mechanical service
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The discipline of market leaders : choose your customers, narrow your focus, dominate your markets
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Chilton Asian service manual. Volume II
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Chilton Asian service manual. Volume IV
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Chilton Asian service manual. Volume 2.
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Chilton DaimlerChrysler mechanical service