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Unreasonable hospitality the remarkable power of giving people more than they expect

"Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park"--

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Bibliographic Details
Main Author:	Guidara, Will (Author)
Format:	Books Print Book
Language:	English
Published:	[New York] : Optimism Press, [2022]
Subjects:	Customer services. Hospitality. Corporate culture. Management.
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Description
Summary:	"Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park"--
Item Description:	Place of publication from publisher's website.
Physical Description:	x, 272 pages ; 24 cm
Bibliography:	Includes bibliographical references and index.
ISBN:	9780593418574 0593418573
Author Notes:	Will Guidara is the author of the New York Times bestseller Unreasonable Hospitality . He is the former co-owner of Eleven Madison Park, which under his leadership was named the Best Restaurant in the World. He is the host of The Welcome Conference, a co-producer on the Emmy Award-winning series The Bear , and a recipient of the Wall Street Journal Innovator Award. Want to create a more thoughtful customer journey? Visit unreasonablehospitality.com to use our Journey Map tool. From there you can map your customer touchpoints, identify moments to elevate, and subscribe to Will's biweekly newsletter for more inspiration.