Unreasonable hospitality the remarkable power of giving people more than they expect
"Essential lessons in hospitality for every business, from the former co-owner of legendary restaurant Eleven Madison Park"--
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| Format: | Books Print Book |
| Language: | English |
| Published: |
[New York] :
Optimism Press,
[2022]
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Table of Contents:
- A letter from Simon Sinek
- Welcome to the hospitality economy
- Making magic in a world that could use more of it
- The extraordinary power of intention
- Lessons in enlightened hospitality
- Restaurant-smart vs. corporate-smart
- Pursuing a true partnership
- Setting expectations
- Breaking rules and building a team
- Working with purpose, on purpose
- Creating a culture of collaboration
- Pushing toward excellence
- Relationship are simple. Simple is hard
- Leveraging affirmation
- Restoring balance
- The best offense is offense
- Earning informality
- Learning to be unreasonable
- Improvisational hospitality
- Scaling a culture
- Back to basics.
