The customer rules the 39 essential rules for delivering sensational service
The former executive vice president of Walt Disney World examines how to serve customers with consistency, efficiency, creativity, and sincerity.
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| Main Author: | |
|---|---|
| Format: | Books Print Book |
| Language: | English |
| Published: |
New York :
Crown Business,
[2013]
|
| Edition: | First edition. |
| Subjects: | |
| Online Access: | Go to Downloadable eBook Here. |
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| LEADER | 00000cam a22000008i 4500 | ||
|---|---|---|---|
| 001 | ocn827119548 | ||
| 003 | OCoLC | ||
| 005 | 20170616131700.0 | ||
| 008 | 130204s2013 nyu 000 0 eng | ||
| 010 | |a 2013000067 | ||
| 020 | |a 9780770435608 (hc : alk. paper) | ||
| 020 | |a 0770435602 (hc : alk. paper) | ||
| 035 | |a (OCoLC)827119548 | ||
| 040 | |a DLC |b eng |e rda |c DLC |d OCLCO |d DAD |d PCB | ||
| 042 | |a pcc | ||
| 050 | 0 | 0 | |a HF5415.5 |b .C583 2013 |
| 082 | 0 | 0 | |a 658.8/12 |2 23 |
| 100 | 1 | |a Cockerell, Lee. | |
| 245 | 1 | 4 | |a The customer rules : |b the 39 essential rules for delivering sensational service / |c by Lee Cockerell. |
| 250 | |a First edition. | ||
| 260 | 1 | |a New York : |b Crown Business, |c [2013] | |
| 300 | |a pages cm | ||
| 520 | |a The former executive vice president of Walt Disney World examines how to serve customers with consistency, efficiency, creativity, and sincerity. | ||
| 650 | 0 | |a Customer services. | |
| 650 | 0 | |a Customer relations. | |
| 856 | 7 | 8 | |u http://link.overdrive.com/?websiteID=288&titleID=1058232 |y Go to Downloadable eBook Here. |x 9AEBAA39-2F77-42E8-9A9E-1A74B0AA0F1F |
| 994 | |a C0 |b PCB | ||
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| 999 | |a 343778 | ||
