The customer rules the 39 essential rules for delivering sensational service

The former executive vice president of Walt Disney World examines how to serve customers with consistency, efficiency, creativity, and sincerity.

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Bibliographic Details
Main Author: Cockerell, Lee
Format: Books Print Book
Language:English
Published: New York : Crown Business, [2013]
Edition:First edition.
Subjects:
Online Access:Go to Downloadable eBook Here.
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