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Hooked : how to build habit-forming products
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Satisfied customers tell three friends, angry customers tell 3,000 : running a business in today's consumer driven world
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High output management
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The lean Six Sigma pocket toolbook : a quick reference guide to nearly 100 tools for improving process quality, speed, and complexity
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Value proposition design : how to create products and services customers want
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Women want more : how to capture your share of the world's largest, fastest-growing market
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Lateral marketing : new techniques for finding breakthrough ideas
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Contagious : why things catch on
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The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization
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Unreasonable hospitality : the remarkable power of giving people more than they expect
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User friendly : how the hidden rules of design are changing the way we live, work, and play
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Marketing research kit for dummies
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Lean six sigma for dummies
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Meatball sundae : is your marketing out of sync?
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Impact players : how to take the lead, play bigger, and multiply your impact
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Cheaper by the dozen
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Cheaper by the dozen
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The marketing of evil : how radicals, elitists, and pseudo-experts sell us corruption disguised as freedom
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The new rules of marketing & PR : how to use social media, online video, mobile applications, blogs, news releases, and viral marketing to reach buyers directly
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The new rules of marketing and PR : how to use news releases, blogs, podcasts, viral marketing and online media to reach your buyers directly
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Pinfluence : the complete guide to marketing your business with Pinterest
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No B.S. grassroots marketing : the ultimate no holds barred take no prisoners guide to growing sales and profits of local small businesses
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Zero to 100,000 : social media tips and tricks for small businesses
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Buy ology : truth and lies about why we buy
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Getting things done when you are not in charge : how to succeed from a support position
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Satisfied customers tell three friends, angry customers tell 3,000 : running a business in today's consumer driven world
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A perfect mess : the hidden benefits of disorder : how crammed closets, cluttered offices, and on-the-fly planning make the world a better place
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The three rules : how exceptional companies think
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Creativity, Inc. : overcoming the unseen forces that stand in the way of true inspiration
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How : why how we do anything means everything
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Team of teams : new rules of engagement for a complex world
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Move your bus : an extraordinary new approach to accelerating success in work and life
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Simple sabotage : a modern field manual for detecting and rooting out everday behaviors that undermine your workplace
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Measure what matters : how Google, Bono, and the Gates Foundation rock the world with OKRs
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It doesn't have to be crazy at work
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The fifth discipline : the art and practice of the learning organization
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Lean for dummies
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Servant leadership : a journey into the nature of legitimate power and greatness
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The leader's guide to unconscious bias : how to reframe bias, cultivate connection, and create high-performing teams
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Leading with dignity : how to create a culture that brings out the best in people
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Remote work revolution : succeeding from anywhere
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Lessons from the Navy how to earn trust, lead teams and achieve organizational excellence
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Impact players : how to take the lead, play bigger, and multiply your impact
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The diversity gap : where good intentions meet true cultural change
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Bullshit jobs
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Reset : how to change what's not working
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Lead bigger : the transformative power of inclusion
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No ego : how leaders can cut the cost of workplace drama, end entitlement, and drive big results
